In this week’s podcast episode, Emily dives into five different areas all local business owners can do some “spring cleaning.” If your business operates in a local community and you want to find organic, sustainable growth, these are the things to focus on not only in the spring, but a few times a year!
Here are five areas Emily dives into:
1. ONLINE PROFILES
Your online profiles such as Instagram, Facebook, Google, and Yelp likely have an opportunity to get a little clean up. Whether you’re adding fresh photos to Google or you’re ensuring your tagline is succinct & consistent across all platforms, take a moment to look at everywhere you exist to ensure all new and repeat visitors are seeing the same thing.
2. SYSTEMS
Emily dives into two of her absolute favorite systems for business operations: Notion and LastPass. But this is an opportunity to look at your own systems. What tools are working for you? What can you ditch? Maybe upgrading your email marketing system will allow you to access more features that increase your revenue. Perhaps deleting those apps you got on your iPhone will free you from feeling obligated to do things that you keep ya know, not doing. Be intentional about the systems you choose and remove what no longer works.
3. ANALYTICS
Take a look at your Google Analytics and social media insights at least once a quarter so you can get an idea of what is resonating with your audience, where you can optimize your website, and where you can bake in some social proof. Analytics give us a snapshot of data to understand how our customers walk through our brand journey. Making decisions based on this can impact the bottom line of your business, while simultaneously adding more value to your potential and current customers.
4. REVIEWS
Reviews are essential in building trust and authority in your community and/or your industry. Take an opportunity once a quarter (or once a month) to ask your customers for a review in the places that people discover you. For example, if you see 75% of website traffic coming from Facebook, might be best to get more reviews there. If 90% of your traffic comes from Google, get reviews there. Take those reviews and implement them in your content to get the most impact!
5. JOY CHECK
How are you doing as a human? Are your services working for you? Your hours? Do you need to hire a part-time VA or intern to support some of the small tasks weighing you down? Is it time to find a bookkeeper? Business ownership is hard because of all the hats you need to wear. Ditch what no longer works, hire where you need help, or make a plan to take action when certain things line up in your business.
If you’ve been looking for ways to grow your local business, you’ll love this episode! If you feel like you need more support, accountability, and how-to trainings, Local Business School was MADE for you. 🤩
Links from the episode:
Follow me (Emily Steele) (Love Local) on Instagram for a little business + a little life, and follow up with any ideas or questions that came from today’s episode. I’m all ears!